REQUIREMENTS
- Customer service centric
- Extremely detail oriented
- Familiarity with QuickBooks (Online is used currently)
- Understanding of how to operate: Microsoft Office, Excel & Word
- College degree (Associate Degree required)
- 1 year in an office setting / customer service
- Being organized
GK’s Core Values
- Detailed Customer Service: We strive to ensure customer satisfaction with every interaction.
- Employee Focused: We are attentive to individual needs to ensure employees thrive.
- Growth Mindset: Constantly learning and evolving to serve our customers better.
- Integrity: We value honesty and transparency in all of our processes.
JOB DESCRIPTION
- Enjoys being very busy during our two busy seasons of the year (spring and fall)
- Very good at multi-tasking
- Enjoys a busy work environment
- Efficiency with moving around the computer between multiple programs
- Everything related to our storage divisions (agreements, invoices & scheduling of drop-off / pick-up).
- Answering phones and talking to customers about questions they might have, booking appointments and prospecting new customers. Transferring appropriate phone calls to each division at GK’s.
- Sending out all reminder postcards and/or emails for past work
- Being able to handle difficult situations with customers at times
- Printing brochures, coupon gift certificates, thank you notes, postcards, etc…
- Checking voice mail
- Reminder and follow-up phone calls to detailing and hard surface customers
- Ordering of company uniforms
SALARY
- $18.00 an hour for the first 6 months.
- After 6 months, a pay raise to $18.50 an hour.
- After 1 year, a pay raise will be to $19.00 an hour.
PAID TIME OFF
GK’s Custom Polishing, Inc. will provide the Office Manager with 10 workdays’ worth of paid vacation (and/or) sick time.
HOURS
Hours to be worked would be as follows:
- This is a full-time position (Monday – Friday) from 8:00am – 5:00pm, with a 1-hour unpaid lunch.
- Slower times of the year (winter and summer) could result in a 4-day work week, depending.
- Job will require individual to work 4-5 half Saturdays in the spring and 4-5 half Saturdays in the fall due to GK’s storage business. Saturday hours are in the morning for about 3-4 hours.
- Spring and fall are the two busiest seasons for GK’s (May and June / October and November). Some overtime hours will be needed during these months.
TO APPLY
For any of the positions listed, please fill out our online application using the link below. We also accept in person applications Monday – Friday, 8:00am – 4:00pm. If you would like to include your resume with your online application, please email resume to: hiring@gkspolishing.com.
